KEYPAD IS NOT WORKING FOR 310-15IKB Laptop (ideapad) – Type 80TV – Model 80TV00F3AD

Dear Team,


My Laptop (ideapad) 310-15IKB key pad is not working. I have tried all the way to trouble shoot by googl the same issue but no result.

Finally I contacted the India lenovo Service Center (Bangalore) for keypad issue, but they are unable to support for the Outside india  laptop it seems. And they were asked me to contact home country where I bought it from.


This laptop I got it from one of my friend’s Brother, who was worked in Saudi Arabia. Now I’m unable to contact his brother to get it repair since his brother returnerid to India and it’s not seems good to ask them or depend on them for getting issue resolved since they just helped me to get it laptop from Saudi. 


I’m unable to travle to Saudi Arabia for this keypad issue which is not fair and I’m not getting support from India lenovo service center also as they are out of thier responsibility by giving explanation of IWS with limited service. 


Could you please help me to fix this issue that without asking me to contact or travel to Saudi Arabia.


Please contct me if you need communicated reference.



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